DBS is a Technology Services Company with the specific focus on optimizing business processes in order to improve efficiency and business profitability of our clients. We focus on services that have direct impact on the business process, ranging from managed operations, business support systems and enterprise software (software development and customization), network security and integrity as well as innovative infrastructure solutions for energy plants.
Our customers are Telecom Service Providers and Enterprises in general that require support in planning, rollout, operation and optimization of their core technological infrastructure (telecom - cellular, broadband, data networks, energy) or require operational assistance or technological improvement of their back office applications (inventory and asset management, billing and provisioning) or of their front office service applications like Customer Service, Contact Center, Human Talent Management and Field Operations Management.
Education Solutions accompany all our projects and therefore ensure the buildup and transfer of knowledge to our customers to 100% at all times.
Our strengths are provided by highly skilled and experienced professionals supported by best in class applications designed to adapt to business processes. We partner with select manufacturers and integrate solutions with our own modular applications. Our extensive talent pool across the globe allows us to satisfy technological challenges and customer demands quickly.
Providing Customized Solutions that Fit Business Needs
DBSolutions employs experienced Project Managers, Telecom Engineers, and IT professionals for Onsite and Offsite Managed Services. Our experience extends across Vendor Platforms for 3G/4G, CDMA/EVDO or GSM/UMTS/LTE Technologies in RF, Packet/Circuit Core, RAN, IMS, EPC and OSS/BSS services. We manage and operate service providers’ networks, enterprise networks and customer service (contact center) operations sustaining optimal service levels.
Our managed services scope spans network implementation and deployment, RF Engineering and Testing, Network Design and Optimization, Network Operations and Maintenance, Technical and Operational Process Design. One of our core areas of expertise is operations and maintenance for Mobile, Fixed operators and ISPs. We implement proactive maintenance procedures in service support and delivery in order to eliminate or minimize the number of issues that might disrupt the operation. Our advanced technical support team has experience in troubleshooting and resolving network issues in addition to 24/7 emergency on-call support.
One of our core areas of expertise is operations and maintenance for Mobile, Fixed operators and ISPs. We implement proactive maintenance procedures in service support and delivery in order to eliminate or minimize the number of issues that might disrupt the operation. Our advanced technical support team has experience in troubleshooting and resolving network issues in addition to 24/7 emergency on-call support.
Our performance tests can determine the capabilities and effectiveness of your hardware, network and software. DBSolutions designs custom test cases to ensure you are getting the most out of your systems. Our tests and diagnostic tools detect where bottlenecks occur, and offer solutions to address improvement options in your IT, broadband and mobile networks (Core and RAN). We provide optimization packages for data and core networks as well as Drive Testing and parameter optimization for mobile/cellular networks.
Networks and application infrastructure evolve, grow and shrink with new features and user or subscribers. Changes may bring about new challenges that must be controlled.
It is our priority to protect network integrity from the operational and from the security perspective.
Threats to cyber security are persistent and evolving. The number of cyber-attacks on critical infrastructure, online commerce and customer service infrastructure worldwide is constantly growing.
Whether you want to address specific needs or perform a preventive review and plan, we are here to help with our vendor agnostic platforms and tools that find your vulnerabilities and threats.
We review, audit and analyze general processes and vulnerabilities, both from the operational and cybersecurity viewpoint. We create plans and implement mitigation and restructuring as required to secure your operations from any perspective.
We design and plan mobile and broadband networks to fulfill the requirements of the business and ensure that the growth plan is in line with the forecast of the operation. We address capacity and growth plans for broadband networks, 3/4G networks, design for upcoming 5G network transitions and in-building solutions.
Business sensitive planning is key to great performance levels, preventing overspend. Optimally planned networks as well as customer service operations are key to profitability, cost optimization and an impeccable image.
Our organization provides planning services, design, engineering, deployment and operation of networks, according to what the customer may specifically require. We can however also provide Turnkey solutions covering the entire business cycle including vendor procurement, plan, build (core and RF), install, implement, network migration, testing (e.g RF drive testing and performance testing) and full operation of mobile, broadband and data center solutions.
As experienced systems integrators, DB Solutions can eliminate risks and ensure your cloud integration and migration is seamless. We provide the consultation and implementation needed to ensure the best possible cloud strategy and all your business and technical requirements are exceeded no matter which could provider you are using or planning to use, or if you are implementing a private or public cloud.
We provide learning solutions in all our technologies - from the basics on IP to architecture, deployment and operation of IoT and 5G Networks. If you deploy networks and want to train your crews or you operate networks and require to improve your skills to run and optimize your equipment we can support you.
Whether learning on the job, online or on-site training sessions, we can accommodate the needs of your organization. Some of our Course Topics
Whether learning on the job, online or on-site training sessions, we can accommodate the needs of your organization. Some of our Course Topics
IP, Cybersecurity, 5G and IoT, Automation, LTE/VOLTE, Virtualization, Network Core Elements
The classic scenarios… the need for a real time dashboard, many applications open to accomplish one single transaction for customer service….DBSolutions can provide one simple solution to convert multiple vendor technologies and solutions into a single screen/single processing view. KPI dashboards, alarm views and activity maps. Our modular, open architecture design adapts to the context and is able to consolidate your information into one master view and one master database to reduce information entropy and provide efficiency to any industry sector.
Service provisioning is key in the customer lifecycle but also a business risk if not executed correctly. We provide solutions and tools in order to make service provisioning easy and safe to manage, from circuit provisioning to full subscriber provisioning. We include all the fundamentals for setting up your service: feature and service configuration, wiring, equipment, even transmission.
Human talent management is an integral part of an operation. Control your human Talent information and process. Payroll, Benefits, Strategic Planning of education and training, Recruitment, Legal Compliance and employee self-service and self-management applications are pillars of our vast array of enterprise software. All our solutions can be deployed as on premise, cloud - as a service or s a managed service in conjunction with our specialized partners.
DBSolutions excels at handing your Physical and Logical inventory. Our Materials Inventory and capacity planning ensures your business runs smoothly with features such as low inventory alerts, maintenance activity alerts and geolocation of assets. We can optimize your supply chain of liquid stock like: SIM cards, Handsets, Vouchers and all your network assets. Control of your field operations with crew routes, materials and schedule management is also an integral part of the solutions portfolio.
Optimizing cost and looking after the environment is a successful combination. Whether solar power or solar thermal cooling and heating for industry processes, both can be of great value to reduce your operational cost and stabilize the cost base long term. Solar thermal solutions have proven to be an effective way to significantly reduce the cost base and keep it stable indefinitely. Solar thermal energy is a very stable technology that works almost maintenance free. Especially in hot climates, thermal cooling and heating has proven to be much more productive and therefore much more efficient than traditional photovoltaic energy. Find out more
We offer complete lifecycle of Solution Development in IT/Enterprise and Telecom Space with full technical Support. Our Solutions are custom built. We support our customers in specifying and modeling the required solutions with use case models which ensure that the specific business challenges are covered and solved.